Reference

winjitu Privacy Policy for Your Account Data

Your account details, wallet records and device activity are covered in the winjitu Privacy Policy, so you can see what we collect and why.

Account recordsWallet activityCookie choicesAccess requests
winjitu winjitu Privacy Policy for Your Account Data
HELP WITH DATA

Three Clear Routes for Privacy Questions

A privacy question should not interrupt your account flow, so we keep the request path close to account help and payment status checks.

Account data request Open the account help path after signing in and tell us which personal detail you want checked, corrected or removed. We use your account step to confirm the request belongs to you.
Wallet record question For DANA, OVO, GoPay or QRIS questions, include the payment reference and status shown in your account. We use those details to separate a privacy request from a delayed wallet update.
Security concern If a login or device record looks unfamiliar, use account help to alert us and change your account password. We may ask for a verification step before discussing protected personal data.
DATA PRACTICES

Six Practical Safeguards in Our Policy

We treat the Privacy Policy as an operating process, not a page that sits apart from your account.

Collection

We collect account details you provide, phone verification results and records created when you sign in. Payment references from DANA, OVO, GoPay, QRIS and bank transfer help us match activity to the correct account.

Cookie controls

Cookies and similar device signals help keep a session open, remember selected settings and identify unusual login behaviour. You can manage browser cookie settings, although some account security steps may then work differently.

Account security

We use login events, device signals and phone verification to reduce unauthorised account access. Never share your password or wallet PIN; our support path does not need either one to locate a payment reference.

Retention

We keep account, security and payment records only for the period needed for account operation, dispute checks, fraud prevention and legal duties. The retention period can vary by record type and local requirements.

Your changes

You can ask us to correct an inaccurate name, phone detail or contact record through account help. We may verify your identity first, then explain whether a record can be changed or must be retained.

Contact route

Privacy questions go through the signed-in support path, with account help placed near wallet status. Include the subject of your request and any relevant QRIS or virtual account reference, but never send a password.

Privacy Policy Questions About winjitu

These Privacy Policy answers address the searches we expect before you open an account: what data is collected, how wallet records are matched, which device signals matter and how to request a change. Each answer points back to the account path we use for verification and support.

It covers account details, phone verification, login activity, device signals, cookies and payment references. The policy explains why each record is used, how long it may remain and how you can ask about it.

Yes. The Privacy Policy covers references and status records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity when those records are linked to your account.

We collect the details needed for the account path, including your phone contact and verification result. We also create login and security records when you sign in from a mobile device or browser.

Sign in, open the account help path and identify the record you want corrected. We may request a verification step before making a change, and we will explain if legal or security duties require retention.

Device and cookie activity helps keep your session working, remember settings and detect unusual login behaviour. You can adjust browser cookie controls, but some security checks may require those signals.

Retention depends on the type of record and the reason it is needed, such as account security, payment matching, dispute handling or legal duties. The support team can explain the relevant record category.

Use the signed-in account help path and describe your request clearly. For a wallet matter, add the DANA, OVO, GoPay, QRIS or virtual account reference, without sending your password or wallet PIN.